Terms and Conditions - Timimi Shop Mauritius
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Free delivery when you spend Rs1000 or more (Mauritius delivery only).

Terms & Conditions

Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.


Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.


These are the terms and conditions which will apply to your purchase of any goods ("Goods") from our Website at www.timimishop.com


When we refer to "you" and "your" we mean the user of the Website and purchaser of Goods. These terms and conditions form a legally binding contract between us and you. Your acceptance of the terms and conditions is given when you purchase Goods from us. You should read these terms and conditions carefully before buying anything from this Website.



Information About Website And Goods

Separate Notices and Disclaimers apply to your use of the Website. By accepting these terms and conditions you also agree to the Notices and Disclaimers.


The intellectual property rights in all content made available to you on or through the Website is our property or the property of our licensors and all such rights are reserved by us and our licensors. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on the Website nor may you use any such content in connection with any business or commercial enterprise.


Timimi is a trade mark belonging to us and no licence or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are colourably similar without our written permission.


We try to make sure that all information on the Website, including descriptions of our Goods, and listed prices, are accurate and correct at all times. However, mistakes do happen. We will try to resolve all information errors on the Website as soon as reasonably possible, and if we reasonably think that such an error has affected your purchase of Goods we will try to let you know. However, because we take these steps we will not be liable to you for any errors on the Website.


Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.


We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.



Buying Goods

All products/services and information displayed on Timimishop.com constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to our terms and conditions. Timimishop.com reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and where or if applicable, email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of Timimishop.com prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.


You have the option to choose between Mauritian Rupee (MUR) or United States Dollar (USD) as currency. All prices and charges on the Website are in Mauritian Rupee (MUR) or United States Dollar (USD). Delivery charges may apply and these will be displayed in the order process.


For payment done by Bank Transfer, please note that your order will be cancelled automatically if we do not receive your bank transfer payment within 5 working days of placing the order. All bank charges related to the transfer are to be borne by the customer.


The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's credit or debit Card Company.


If you order Goods from our Website for delivery outside MAURITIUS, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.


Please note that you must comply with all applicable laws and regulations of the country for which the Goods are destined. We will not be liable for any breach by you of any such laws.



Customer Service

Any customer service request and complaints should be addressed to Timimishop.com Customer Support Team on info@timimishop.com. We will attend to any requests and complaints within 2 working days.



Account & Registration

It is your responsibility to keep the details of the account and password confidential and you agree to accept responsibility for all activities that occur under Your Account. Timimishop.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by the user to protect the account details or the password. You also agree to provide true, accurate, current and complete information about yourself during your account registration (such information being the "Registration Data"). You also agree to maintain your Registration Data to keep it true and accurate. Timimishop.com will have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site if we suspect that your information is untrue, inaccurate, or not in accordance with our Terms of use.



Delivery Policy

All deliveries are done by our chosen delivery service partners. Once products are delivered to the service providers, we cannot be liable for any loss or damage caused by them.

The delivery time frame specified exclude weekends and Mauritius public holidays. The shipping time frame displayed in our website starts from the moment the product or package is picked up by the delivery service provider for shipping and exclude the time required by us to process your order (order processing time). Normally, it will take us 1-2 business days to process your order.

Timimishop.com endeavours to ensure that the items that customers order are provided by the agreed delivery date and where applicable time, however, delays are occasionally inevitable due to unforeseen circumstances. Neither Timimishop.com nor our nominated carrier shall be under any liability for any delay or failure to deliver the products within the estimated time frame. In the unlikely event that you do not receive your goods on time you can contact us.

More details are in our delivery page.



Cancellation Policy

Orders cannot be cancelled once payment has been effected by the customer.



Return Policy

Details are in our return policy page.



Refund Policy

Timimishop.com will accept return and proceed a refund only if you have received a faulty item or have received the wrong product. More details are in our return policy page. In case an ordered product is out-of-stock, we will issue a full refund to the customer.



Privacy Policy

Details are in our privacy policy page.



Your Acceptance Of These Terms

By using this Site, you signify your acceptance of these terms and conditions. If you do not agree to these terms and conditions, please do not use our Site. Your continued use of the Site following the posting of changes to these terms and conditions will be deemed your acceptance of those changes.